Community Services Group, Inc.
  • Baltimore, MD, USA
  • Full-Time

Advanced Metrics (AMS), an affiliate of Community Services Group (CSG), was founded by a group of leading healthcare providers and engineers to develop software with the goal of helping practitioners improve outcomes and data quality with evidence based knowledge and skills.

General Summary:

The SQA Specialist will be responsible for quality assurance. The Advanced Metrics model of development is committed to having all members of the team intimately aware of our customer's needs. A summary of examples includes: review functional requirements and end user scenarios from real world customer experiences; design test plans, work with the team to write test cases, oversee test strategies and perform testing for assigned applications. The SQA Specialist will work closely with the team to understand customer needs, submit and verify defects in the software development life cycle, maintain documentation of test results to assist in team communication, deadline management, code debugging and modification of Advanced Metrics software, analyze test results with developers and trainers to certify software functionality. Further, this position will take an active role in recommending a corrective action upon testing failures.

Testing comprises a variety of methods and approaches, including System, Integration, Component and Regression testing.  Testing phases include Alpha Testing (internal), Beta Testing (external/customer), and Release Testing.

Attention to detail -and the ability to define and document the steps leading to a software fault'is essential.

Essential Duties and Responsibilities:

  • Work with agile team to design and execute test plans on computer applications.
  • Record and document results and compare to expected results.
  • Detect software failures so that defects may be identified and corrected.
  • Maintain database of software anomalies, issues, defects.
  • Examine code and execution of code in various environments.
  • Verify specific action or function of code.
  • Provide application instructions for users.
  • Develop and document application test plans based on software requirements and technical specifications.
  • In partnership with the development team, create meaningful error handling procedures for application code.
  • Support compliance with general programming best practices and accepted web standards.
  • In partnership with agile team, perform application security audits.
  • Participate in application planning meetings.
  • Ensure data integrity standards.
  • Perform reviews, walkthroughs, or inspections.
  • Actively work to improve testing methods and process of agile team.
  • Stay up to date regarding industry standards surrounding the QA process

Required Knowledge, Skills and Abilities:

  • Advanced to Expert Knowledge of, and experience with, Atlassian JIRA
  • Basic knowledge of Database/SQL
  • Excellent communication skills and the ability to clearly detail the steps to re-produce software issues.
  • Knowledge of and ability to adapt different testing methodologies and approaches regarding System, Integration, Component and Regression testing.
  • Knowledge and familiarity with HIPAA and operational data security a plus.
  • Experience with performance testing and analysis.
  • Experience developing test plans and test scripts from user stories, epics, and requirements artifacts.
  • Experience in acceptance testing and how it applies to agile testing is preferred
  • Experience working in an agile development environment is preferred
  • Excellent problem-solving and root cause analysis skills
  • Exceptional ability to prioritize tasks
  • Demonstrated ability to operate and innovate in a small team with a fast-paced environment, balancing both strategic and tactical needs
  • Experience acting as a driver or instigator of quality best practices
  • Experience working with project management to utilize methodical and repeatable processes to verify releases and meet quality standards before launch

Education, Credentials and Experience:

  • Bachelor's degree in computer science, social work, psychology, sociology is preferred.
  • 5 years or more experience testing web applications.

Special Requirements:

  • Applicants will be required to complete a skills assessment test as part of the interview process.
  • Must have the ability to obtain clearances as defined by regulations.
  • Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend trainings and meetings.
  • Other special requirements will be determined based on the needs of the position.

Advanced Metrics (AMS) & Community Services Group (CSG) are proud to be Equal Opportunity Employers supporting Workforce Diversity.

Community Services Group, Inc.
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