Community Services Group, Inc.
  • Williamsport, PA, USA
  • Full-Time

Join Community Services Group (CSG) as a Client Experience Ambassador for our Client Services in Williamsport, PA and find meaning in your work every day.

As an essential employer, Community Services Group (CSG) is continuing to hire while following universal precautions and safe practices to minimize risk of COVID-19 to both current and future employees, the individuals we serve, and our community members. We are continuously updating our policies and protocols to support our employees and their lifestyles.

Client Experience Ambassadors are the first and primary CSG administrative team member to come into contact with our clients, external customers, and internal program partners.  Client Experience Ambassadors will exhibit good judgement to proactively and innovatively ensure the client journey through the administrative processes meets the expectations of clients, external customers, and internal program partners with limited handoffs. Our teams accomplish their work in small interdisciplinary and collaborative teams to manage client day of service administrative experience from the initial contact through service delivery to completion of services. Everyone on the team is accountable to deliver the expected outcome of an excellent client experience.

  • Full-Time (40 hours per week) Monday & Wednesday 10:45am - 7:15pm and Tuesday, Thursday & Friday 8am - 4:30pm.
  • Health Insurance & Benefits
  • Great opportunity to grow your career at one of the largest human service providers in PA. 

Qualifications:

  • Associate's Degree or 2 years of advanced training and 1-year experience in an office environment or an equivalent combination of education and experience. 
  • Experience in healthcare or customer service relationship position preferred.  
  • Must be able to work flexible hours.
  • Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or appointments.
  • Must be able to travel to trainings/meetings upon request of which may include occasional overnight stays.

Become a valued member of the CSG Team.  Together, we can do great things!

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

Community Services Group, Inc.
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