Community Services Group, Inc.
  • Lancaster, PA, USA
  • Full-Time / Part-Time / PRN

Community Services Group (CSG) is recruiting for Mental Health (MH) Direct Support Specialists for our Adult Mental Health Domiciliary Care (Dom Care) Home.  We are looking for caring, motivated self-starters who are interested in assisting adults navigate their own mental health recovery. 

Join our Team and enjoy a rewarding career while promoting personal growth and enhancing the lives of the people we serve.  MH Direct Support Specialist (DSS) positions are great opportunities to grow your human services career at CSG.

At CSG, MH Direct Support Specialists (DSS) have the opportunity to work directly with individuals with mental health diagnoses to teach life skills so that they may live a fully integrated life.  They assist in the development of appropriate social, money management, housekeeping, hygiene, dietary and other skills that are necessary for living independently in the community.  They participate in the development and implementation of each individual's treatment plan while assisting in the management of the symptoms of their mental illness.  They also assist in the daily operation and cleaning of the residence to maintain a healthy and safe environment.

The Dom Care Home will be a 3-person, 24 hours per day, residential setting that will provide safe, supportive, community-based living arrangements for people with a mental illness who cannot live independently in the community.  The staff will encourage and assist individuals in developing and maintaining maximum initiative and self-determination in a homelike setting.  It will provide an alternative to institutionalization, and to help individuals remain in the community or to return to the community and, if possible, to their own homes.

Schedules / Hourly Rates:

  • Full-Time Day & Evening (40hrs/wk) working every other weekend - $12.75/hour
  • Full-Time Awake Overnight (40 hrs/wk) - $13.25/hour
  • PRN (Flexible) - Weekday (Day/Afternoon/Evening), Overnight (Awake/Asleep), Weekend & Holiday Hours - $12.75/hour*

* Schedule availability will vary.

CSG offers our team members:

  • Industry competitive compensation.
  • Medical, Dental, Prescription & Life Insurance (Available for employees, spouses and domestic partners who qualify).  Vision Insurance (Available for employees who qualify).
  • Up to 4 weeks of Paid Time Off (PTO) based on weekly scheduled hours & Other Paid Leave.
  • Career Advancement, Paid Training & Transfer Program.
  • 401K (Up to 4% company match), Flexible Spending Accounts & Credit Union Membership.
  • Travel Reimbursement, Wellness Initiatives, Employee Assistance Programs, Tuition Assistance & more!

Insurance & Benefits availability will vary based on position and schedule.

Core Essential Duties and Responsibilities:

  • Assists individuals to adjust to life as an independent member of the community.
  • Assists individuals where applicable in the management of the symptoms of their mental illness and establish their own recovery plan.
  • Assists individuals with medication management.
  • Updates and completes all daily, weekly, and monthly records, reports, logs, progress notes, location reports, and medical records in a timely fashion.
  • Communicates and cooperates with on-site team, individual's family, involved agencies, and the community in providing relevant information when needed and applicable.
  • Supervises and/or completes all duties and responsibilities in the daily operation of the residence.
  • Conducts fire drills and manages emergency situation during assigned work shift.
  • Adheres to Department of Public Welfare Regulatory requirements.
  • Encourages that individuals adhere to all dietary guidelines.
  • Maintains the physical environment in a manner that ensures a healthy and safe environment.
  • Participates in the development and implementation of each individual's Support/Recovery Plan.
  • Transport individuals to services/appointment in personal or CSG cars/vans and assists individuals in and out of vehicles.
  • Performs other duties as assigned.

To be successful, DSSs must be flexible, dependable, up to handling challenging situations and committed to those in our services.  They must also be able to effectively communicate and cooperate with their team members, the individual's family, involved agencies, and the community.

DSSs are the Heart and Soul of our MH Residential Services!


Must have one (1) of the following:

  • A High School Diploma or Equivalency; OR
  • An associates or bachelor's degree in a Human Services discipline; OR
  • The knowledge, skills, and abilities to perform the functions of the position.

Must have all of the following:

  • Prior experience providing support to individuals who have mental illness.
  • Be available to work flexible hours outside of regular scheduled hours and travel to other local programs to meet individual's and program's needs.
  • A valid driver's license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individual to services/appointments in personal or CSG cars or vans.
  • The ability to obtain clearances as defined by regulations.

Since 1972, CSG has aspired to help people reach their highest potential through an effective, efficient and innovative system of care.  Our team of professionals focuses on our Core Values of Dignity, Diversity, Responsibility, Integrity and Excellence while providing person-centered, community based services.  As one of the largest human services agencies in PA, CSG strives to be the provider and employer of choice.  At CSG, you will get to make a difference everyday while gaining the skills and opportunities you deserve. Use your creativity and compassion to assist others to experience life to its fullest!

Apply today to Join our Team!

A World of Career Opportunities Awaits You at CSG!  Together, We Can Do Great Things!

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity. 

Community Services Group, Inc.
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